Eurasia Group is currently seeking a highly skilled Tier III Information Technology Technician with deep expertise in Microsoft Intune, Azure administration, and Microsoft 365.
This role will serve as a senior technical escalation point and subject matter expert for endpoint management, identity governance, and cloud service optimization.
Responsibilities:
- Be the go-to person for Microsoft Intune, Azure AD, and Microsoft 365—set up services, automate tasks, and handle tricky problems.
- Set up and make sure devices follow company rules for security and setup using Intune for Windows, macOS, and iOS.
- Take the lead on difficult tech issues that Tier I/II teams can’t solve, and work with outside IT support or vendors to get things fixed.
- Use PowerShell to automate tasks so the team can work more efficiently and spend less time on repetitive work.
- Handle the full life cycle of devices—from setting them up with Autopilot and managing app installations, to making sure they’re up to date with patches, and providing remote support.
- Work with IT Security to watch for and fix issues with devices or user accounts, using Microsoft Defender and Conditional Access tools.
- Help manage Azure AD, including group settings, application management, assigning roles, and licensing users.
- Keep an eye on Microsoft 365’s status, and take the lead when rolling out new features, settings, or integrations.
- Help plan and carry out IT projects, and be involved in making decisions about changes to the IT systems.
- Train and support junior IT staff, keep clear documentation, and add to the team’s knowledge base.
- Keep up with new Microsoft 365 updates and encourage best practices across the company.